FREQUENTLY ASKED QUESTIONS

To make it as tasty as possible, we recommend that you store it at room temperature (up to 20°), away from light after removing it from its gift box. If it is too hot, you can put your Baulois cake in the refrigerator. However, we recommend that you take it out about 3 hours before tasting it so that it regains its melting texture and all the power of its aromas.

Fondant Baulois®, Gâteau Nantais®, Ze Cake® belong to the Gâteaux de Voyage® family. These cakes, as the name suggests, have the particularity of being able to be kept for 3 weeks at room temperature. On each cake, you will find the DLUO (Best Before Date). We advise you to respect this date. For your professional and family events, it is therefore entirely possible to order your Fondants Baulois® in advance.

We recommend that you cut your Fondant Baulois® into thin slices to appreciate its full flavor. It can be eaten alone for dessert or as a snack. And if you have any left, you won't be able to resist it for breakfast. Ideal with a good coffee, it goes very well with strawberries or an orange salad. Enjoying it with a scoop of vanilla ice cream or a "homemade" custard is a sure bet.

For the Fondant Baulois Bio® version, labeled Ecocert, all the ingredients come from organic farming. The organic-labeled chocolate pistoles used come from a blend of several varieties of cocoa (organic and fair trade). This new cocoa gives it a slightly more chocolatey taste than the original version.

For the Fondant Baulois Sans Gluten® version, we replaced the wheat flour with a subtle mix of corn and rice flours in order to remain as faithful as possible to the original recipe for the famous classic La Baule cake.

On all our products as well as on each product sheet of the website, you will find the list of detailed ingredients. For all your questions, do not hesitate to contact us directly by e-mail at contact@lefondantbaulois.com.

All the cakes made by the Fondant Baulois® workshop are made from carefully selected ingredients. Free-range eggs, wheat flour and salted butter are selected with the greatest care. Cocoa is a blend of different cocoa beans. These cocoa beans are notably fair trade for the Fondant Baulois Bio®.

For home orders in Metropolitan France, two services are offered. CHRONOPOST which guarantees a service within 24 hours DPD which guarantees a service within 48 hours For orders abroad, delivery times may vary depending on the country of destination. Please note that shipments are only made from Monday to Friday before NOON, excluding public holidays. For any order placed after NOON, we cannot guarantee same-day shipping. Any order placed on Saturday or Sunday will be shipped on Monday (excluding public holidays). Deliveries are made from Tuesday to Saturday (excluding public holidays) for Chronopost orders. DPD does not deliver on Saturdays. Learn more about the delivery conditions for my Fondant Baulois.

Simply check the "gift" box when ordering and write the message you wish to send. This will be handwritten on a pretty postcard from the Pin'Ups du Fondant Baulois® collection.

All our Baulois cakes are sent in pretty cardboard boxes, very high quality striped blue and white echoing the bathing cabins of La Baule. We do not offer gift wrap in addition. On the other hand, you have the possibility to leave an accompanying note. You can also add birthday candles and other bauloiseries to your basket as a gift.

You have an original request or you want to customize your products, we are open to all your ideas. You can contact us directly via the contact page and specify your expectations in the comment section or write to us directly at the following address: contact@lefondantbaulois.com.

No, it is not mandatory to create an account to order. You can make an Express Order. However, creating an account offers you several advantages: order more quickly during your next orders (you quickly become "addicted" to Fondant Baulois®), manage your different delivery addresses in orders/gifts, manage your invoices and track your deliveries.

Yes, just go to My Account and click on “Reset Password”. Enter your email address and you will receive an email asking you to create a new password.

All information provided remains confidential. It is stored in the LGC database operating under the name Le Fondant Baulois® and cannot be used by any entity other than LGC. For any modification or deletion of information, you can write to us directly by email at contact@lefondantbaulois.com or via the contact file.

Remember to check your junk mail in your mailbox, the confirmation email may be stored there automatically. Do not hesitate to contact us by email at the following address: contact@lefondantbaulois.com.

To ensure the confidentiality of your bank details, your information is processed only by the secure transaction system of CIC bank. For security reasons, only payments by Bank Card, VISA, MASTERCARD are authorized on the site. Learn more (return to the secure payment page).

If you would like to join our team, you can send us your CV and cover letter by email to the following address: contact@lefondantbaulois.com or by post to LGC - 22 avenue des prairies - Parc d'activités de Beslon - 44500 La Baule.

For any other questions, do not hesitate to contact us via the contact form and or write to us directly by e-mail at contact@lefondantbaulois.com. We will answer you as soon as possible.